{"product_id":"fountain-pen-repair-service","title":"Fountain Pen Repair Service","description":"\u003cp\u003eDo you have a pen that needs to be diagnosed by our industry experts? Fill out the service request form below to start the repair process. \u003cbr\u003e\u003cstrong\u003e*We only repair Fountain Pens*\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch4 data-path-to-node=\"2\"\u003eOur Repair Process\u003c\/h4\u003e\n\u003col data-path-to-node=\"3\" start=\"1\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"3,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"3,0,0\"\u003eSubmit the Form:\u003c\/b\u003e Start by filling out the form on this page.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"3,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"3,1,0\"\u003eOrder Confirmation:\u003c\/b\u003e You will receive an \u003cb data-index-in-node=\"40\" data-path-to-node=\"3,1,0\"\u003eautomated email\u003c\/b\u003e with your order number and additional instructions.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"3,2,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"3,2,0\"\u003eInitial Review:\u003c\/b\u003e A technician will review your request and may follow up with questions or \u003cb data-index-in-node=\"90\" data-path-to-node=\"3,2,0\"\u003erequest photos\u003c\/b\u003e of your pen.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"3,3,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"3,3,0\"\u003eServiceability Check:\u003c\/b\u003e We will determine if the pen is serviceable based on your information and photos.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"3,4,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"3,4,0\"\u003eShipping Authorization:\u003c\/b\u003e If serviceable, we will invite you to send the pen. \u003cb data-index-in-node=\"76\" data-path-to-node=\"3,4,0\"\u003eDO NOT SHIP YOUR PEN WITHOUT AUTHORIZATION\u003c\/b\u003e from our repair center.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"3,5,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"3,5,0\"\u003eShipping Fee:\u003c\/b\u003e A\u003cb\u003e \u003c\/b\u003e\u003cb data-index-in-node=\"25\" data-path-to-node=\"3,5,0\"\u003e$10 fee\u003c\/b\u003e (covering return shipping) will be added to your invoice.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"3,6,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"3,6,0\"\u003ePhysical Evaluation:\u003c\/b\u003e Once received, we will physically inspect the pen to confirm it can be repaired.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"3,7,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"3,7,0\"\u003eEstimate \u0026amp; Approval:\u003c\/b\u003e You will receive a \u003cb data-index-in-node=\"40\" data-path-to-node=\"3,7,0\"\u003erepair estimate\u003c\/b\u003e. Work only begins once you \u003cb data-index-in-node=\"83\" data-path-to-node=\"3,7,0\"\u003eapprove, by paying the cost and scope of the repair\u003c\/b\u003e.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"3,8,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"3,8,0\"\u003eRepair Timeline:\u003c\/b\u003e 4–6 weeks, \u003cb data-path-to-node=\"10,0\" data-index-in-node=\"28\"\u003estarting once payment is processed.\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"3,9,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"3,9,0\"\u003eCompletion:\u003c\/b\u003e We will notify you when the repair is finished to arrange \u003cb data-index-in-node=\"70\" data-path-to-node=\"3,9,0\"\u003ereturn shipping or local pickup\u003c\/b\u003e.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e","brand":"Fountain Pen Hospital","offers":[{"title":"Default Title","offer_id":54538852073763,"sku":"FPHRepairs","price":0.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0779\/2531\/8947\/files\/Fph-Repairs-Fountainpen-07_30_2025.jpg?v=1753912355","url":"https:\/\/fountainpenhospital.live\/products\/fountain-pen-repair-service","provider":"Fountain Pen Hospital","version":"1.0","type":"link"}